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Terms of Use

Terms of Use

Effective Date: February 7, 2026

Last updated: April 3, 2026

1. Acceptance of Terms

These Terms of Use constitute a legally binding agreement between you and Voxum Software Technology - FZCO, governing your access to and use of the Voxum mobile application and all related services, features, content, and functionality. By accessing, downloading, installing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use in their entirety, as well as our Investment Risk Disclaimer and Privacy Policy, which are incorporated herein by reference. If you do not agree to these Terms of Use, you must immediately cease all use of the Service and uninstall the application from your device. The Service provides users with algorithmically generated trading recommendations, market analysis, educational content, analytical tools, a built-in trading journal, position tracking and customization features, risk management tools, a strategy construction tool, backtesting capabilities related to financial markets, including but not limited to cryptocurrencies, foreign exchange, commodities, metals, and other tradable instruments. The Service enables users to receive trading recommendations generated by the Company’s algorithmic strategies, create and deploy custom trading strategies using the Strategy Constructor feature by selecting and combining predefined analytical building blocks, customize trade parameters such as entry price, stop loss, take profit levels (unlimited), and risk percentage, manually add and track their own trading positions with notes and chart screenshots, evaluate trading strategies against historical market data through backtesting, and review trading performance statistics including professional analytical metrics. The Service is designed to assist users in making informed trading decisions, but does not provide financial advice, investment advice, or any form of regulated financial services. All trading decisions made by users are at their sole discretion and risk, and we expressly disclaim any liability for losses incurred as a result of such decisions.

2. Eligibility Requirements

To use the Service, you must be at least eighteen years of age or the age of majority in your jurisdiction, whichever is greater. By using the Service, you represent and warrant that you meet the age requirement, have the legal capacity to enter into binding agreements, possess the financial resources, knowledge, and experience necessary to engage in trading activities, understand the substantial risks associated with trading financial instruments, are not located in a jurisdiction where the use of the Service is prohibited or restricted by applicable law, and are not subject to any sanctions, embargoes, or other legal restrictions that would prohibit your use of the Service. We reserve the right to verify your age, identity, and eligibility at any time, and to suspend or terminate your access to the Service if we determine that you do not meet these eligibility requirements. The Service is strictly prohibited for use by individuals under the age of eighteen, and we do not knowingly collect information from or market to children, minors, or individuals under the legal age of majority.

3. Account Registration and Security

To access certain features of the Service, you may be required to create an account by providing accurate, current, and complete information, including but not limited to your email address and a password that you create. You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account, whether authorized by you or not.

3.1 Email Verification

As part of the account registration process, the Company may require you to verify your email address by entering a verification code or clicking a verification link sent to the email address you provided during registration. Email verification is a mandatory step to activate your account and gain access to the Service. You acknowledge and agree that (a) you must provide a valid and accessible email address that belongs to you; (b) you are responsible for completing the email verification process in a timely manner; (c) the Company may send verification codes, account-related notifications, and transactional communications to your registered email address; (d) failure to complete email verification may result in restricted or suspended access to the Service; and (e) the Company may periodically require re-verification of your email address for security purposes. The Company reserves the right to reject or suspend accounts with unverified, invalid, or fraudulent email addresses.

3.2 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to protect your account credentials or from any unauthorized access to your account. You may not transfer, sell, or otherwise assign your account to any other person or entity without our prior written consent. You agree to provide accurate and truthful information during registration and to update such information as necessary to maintain its accuracy.

4. Prohibited Conduct

When using the Service, you agree to comply with all applicable laws, regulations, and rules governing your use of the Service and your trading activities. You agree not to use the Service for any unlawful, fraudulent, or malicious purpose, to engage in any activity that violates the rights of others or infringes upon intellectual property rights, to attempt to gain unauthorized access to the Service, our systems, or other users’ accounts, to interfere with or disrupt the Service, our servers, or networks connected to the Service, to transmit any viruses, malware, or other harmful code through the Service, to engage in any form of market manipulation, including but not limited to wash trading, spoofing, or front-running, to use the Service to provide services to third parties without our prior written consent, to resell, redistribute, or sublicense the Service or any trading recommendations provided through the Service, to use automated systems, bots, or scraping tools to access or interact with the Service without our authorization, to reverse engineer, decompile, or disassemble any portion of the Service, to remove, alter, or obscure any proprietary notices or labels on the Service, to impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity, or to engage in any conduct that could damage, disable, overburden, or impair the Service.

5. Intellectual Property Rights

All intellectual property rights in and to the Service, including but not limited to software, algorithms, trading recommendations, analysis, content, text, graphics, logos, trademarks, service marks, images, videos, audio, and user interface designs, are owned by or licensed to the Company and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the United Arab Emirates and international treaties. These Terms of Use grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your personal, non-commercial use in accordance with these Terms of Use. You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service or any portion thereof without our prior written consent. Any unauthorized use of our intellectual property may result in immediate termination of your access to the Service and may subject you to civil and criminal liability under applicable law. All rights not expressly granted to you in these Terms of Use are reserved by the Company.

6. Subscription Fees and Payment

The Service operates on a subscription-based model. Access to certain features of the Service requires an active paid subscription. The Company reserves the right to modify subscription tiers, pricing, and promotional offers at any time, and any such changes will be communicated to you in advance in accordance with Section 14 of these Terms of Use.

6.1 Subscription Tiers and Pricing

The following subscription tiers are available as of the date of these Terms of Use, subject to change at the Company’s discretion:

(a) Early Bird — A complimentary promotional subscription tier granted at the sole discretion of the Company to selected active beta testers and early adopters of the Service. The Early Bird tier provides access to features as determined by the Company and is granted for an indefinite period; however, the Company reserves the right to revoke, modify, or discontinue the Early Bird tier at any time, with or without prior notice, in its sole discretion. The Early Bird tier is non-transferable and may not be sold, assigned, or shared with any other person or entity. Eligibility for the Early Bird tier is determined solely by the Company, and the Company is under no obligation to grant Early Bird access to any user.

(b) Junior — A paid subscription tier that provides access to the trading journal, manual entry and editing of open and closed positions, position tracking, trade notes, professional trading statistics and analytics, push notification alerts, and the ability to create a bot without a custom strategy (for deposit tracking and manual position management purposes). The Junior tier does not include access to the Strategy Constructor, backtesting, or automated trading recommendations. The Junior tier is available at a monthly subscription fee as displayed in the applicable app store at the time of purchase.

(c) Trader — A paid subscription tier that provides access to all features available in the Junior tier plus the Strategy Constructor for creating custom trading strategies, the ability to create and deploy bots with custom strategies for automated trading recommendations, and all related signal generation features. The Trader tier is available at a monthly subscription fee as displayed in the applicable app store at the time of purchase.

(d) Max — A paid subscription tier that provides access to all features of the Service, including all features available in the Trader tier plus backtesting capabilities for evaluating strategies against historical market data, advanced Strategy Constructor settings, and any other premium features introduced by the Company. The Max tier is available at a monthly subscription fee as displayed in the applicable app store at the time of purchase.

All prices are stated in United States dollars unless otherwise indicated in the applicable app store and do not include applicable taxes, duties, or levies, which will be added to your bill where required by applicable law. Each paid subscription tier is available as a monthly subscription or as an annual subscription billed as a single payment for twelve (12) months at a discounted rate. The exact pricing for monthly and annual subscriptions is displayed in the applicable app store at the time of purchase. The Company reserves the right to introduce new subscription tiers, modify existing tiers, adjust pricing, or discontinue any tier at any time in accordance with the modification provisions set forth in these Terms of Use.

Note regarding AI features: The Company is developing artificial intelligence-assisted confidence scoring functionality. This feature is not yet available and is not included in any current subscription tier. When launched, AI features will be introduced as a separate capability or included in a specific subscription tier, and the Company will update these Terms of Use accordingly. No current subscription tier provides or promises access to AI functionality.

6.2 Free Trial

The Company may offer a free trial period of three (3) calendar days for new subscribers. The free trial is available only once per user account, regardless of the subscription tier selected, and cannot be used again if the user has previously activated a free trial on any tier. To activate a free trial, you must provide a valid payment method (credit card, debit card, Apple Pay, Google Pay, or other accepted payment method). At the end of the free trial period, your subscription will automatically convert to a paid subscription at the applicable subscription fee for the selected tier and billing period (monthly or annual), unless you cancel before the trial period expires. You may cancel the free trial at any time before it expires through the same methods described in Section 6.4 (Automatic Renewal and Cancellation). If you cancel during the free trial period, you will retain access to the Service until the end of the trial period but will not be charged. The Company reserves the right to modify, suspend, or discontinue the free trial offer at any time without prior notice.

6.3 Payment Processing

Payment for subscriptions is processed through in-app purchases via the Apple App Store or Google Play Store, managed by RevenueCat, Inc. (“RevenueCat”) as the Company’s subscription management platform. When you purchase a subscription, your payment is processed by Apple Inc. (for iOS) or Google LLC (for Android) respectively, and is subject to the terms, conditions, and payment policies of the applicable platform. RevenueCat acts as a data processor on behalf of the Company to manage subscription lifecycle events, including activation, renewal, cancellation, expiration, and billing retry. The Company may additionally make available other payment methods from time to time. The Company does not directly collect, store, or process your payment card details, bank account information, or other sensitive financial data on its own servers. All payment processing is handled by the applicable third-party payment processor or platform, and you are subject to their respective terms of service and privacy policies with respect to the handling of your payment information. By providing payment information and completing a purchase, you authorize the applicable payment processor or platform to charge your designated payment method for all subscription fees, applicable taxes, and any other charges incurred under your account.

6.4 Automatic Renewal and Cancellation

All subscriptions automatically renew at the end of each billing period unless you cancel your subscription prior to the renewal date. You may cancel your subscription at any time through the following methods: (a) if you subscribed through Apple App Store, by managing your subscription through your Apple ID account settings; (b) if you subscribed through Google Play Store, by managing your subscription through Google Play subscription settings; (c) if you subscribed through a direct payment method, by contacting our support team at support@voxum.net or via Telegram at @Voxum_Co_Support at least twenty-four (24) hours before the end of the current billing period. Cancellation will be effective at the end of the current billing period, and you will retain access to the Service until that time. No partial refunds or credits will be issued for unused portions of a billing period, except as required by mandatory consumer protection laws in your jurisdiction.

6.5 Refund Policy

Subscription fees are generally non-refundable except as expressly provided in this Section or as required by applicable law. If you subscribed through Apple App Store, refund requests are subject to Apple’s refund policy, and you must submit your refund request directly to Apple in accordance with their procedures. If you subscribed through Google Play Store, refund requests are subject to Google Play’s refund policy, and you must submit your refund request directly to Google in accordance with their procedures. The Company has no ability to process refunds for subscriptions purchased through Apple App Store or Google Play Store, as such transactions are managed entirely by the applicable platform. For subscriptions purchased through direct payment methods, you may request a refund by contacting our support team within fourteen (14) calendar days of the initial purchase or the most recent renewal charge, provided that you have not substantially used the Service during the applicable billing period. Refund requests will be reviewed on a case-by-case basis at the Company’s reasonable discretion. If we terminate your access to the Service due to your breach of these Terms of Use, you will not be entitled to any refund of subscription fees. If you believe you have been charged in error, you must contact us within thirty (30) days of the charge to dispute the payment. Nothing in this Section shall limit your statutory rights under applicable consumer protection laws, including any mandatory cooling-off or withdrawal rights that may apply in your jurisdiction.

6.6 Fee Changes

We reserve the right to change our subscription fees at any time. If we increase the subscription fee for your current plan, we will provide you with at least thirty (30) days’ advance notice of the fee change by email or through the Service. The new fee will apply to your next billing period following the notice period. If you do not agree to the fee change, you may cancel your subscription before the new fee takes effect. Your continued use of the Service after the fee change takes effect constitutes your acceptance of the new fee.

7. User Content

You may have the opportunity to submit, upload, or post content to the Service, including but not limited to comments, feedback, suggestions, trading strategies, manually entered trading positions, trade notes and annotations, chart screenshots and other images, and other materials (collectively, “User Content”). You retain all ownership rights in any User Content you submit, but by submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with operating and promoting the Service. You represent and warrant that you have all necessary rights to grant this license and that your User Content does not violate any third-party rights or applicable laws. You further warrant that your User Content does not contain any defamatory, obscene, offensive, or illegal material. With respect to images uploaded through the Service, including chart screenshots, you represent and warrant that you own the rights to such images or have obtained all necessary permissions to upload and share them, and that such images do not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party. We reserve the right to remove, edit, or refuse to display any User Content that we determine, in our sole discretion, violates these Terms of Use, is otherwise objectionable, or may expose us to liability. We do not endorse any User Content and expressly disclaim any liability for User Content posted on or through the Service.

8. Privacy and Data Collection

We collect, use, and protect your personal information in accordance with our Privacy Policy and Cookie Policy, which are incorporated into these Terms of Use by reference. By using the Service, you consent to our collection and use of your personal information as described in the Privacy Policy. We collect information including but not limited to your email address, payment information, bot deposit information, in-application usage statistics, manually entered trading positions and trade data, trade notes and annotations, and user-uploaded images such as chart screenshots. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, but we cannot guarantee absolute security due to the inherent risks of internet transmission and electronic storage. You are responsible for maintaining the confidentiality of your personal information and account credentials. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy and to comply with our legal obligations. You have certain rights regarding your personal data as described in our Privacy Policy and as required by applicable law.

9. Third-Party Services

The Service may integrate with or provide access to third-party services, platforms, exchanges, brokers, data providers, and other external services. We do not control, endorse, or assume responsibility for any third-party services, and your use of such services is at your own risk and subject to the terms and conditions of those third parties. You acknowledge and agree that we are not responsible for the availability, accuracy, content, or functionality of third-party services, any interruptions, errors, or delays in third-party services, any losses, damages, or adverse consequences resulting from your use of third-party services, the security or privacy practices of third-party service providers, or the terms of use, privacy policies, or practices of third-party service providers. Your interactions with third-party services are governed solely by the terms and conditions and privacy policies of those third parties. We make no representations or warranties regarding third-party services and expressly disclaim any liability arising from your use of such services.

10. Disclaimers and Warranties

Your use of the Service is subject to the disclaimers and risk warnings set forth in our Investment Risk Disclaimer, which is incorporated into these Terms of Use by reference and forms an integral part of this agreement. You acknowledge that you have read and understood the Investment Risk Disclaimer and accept all risks associated with using the Service and engaging in trading activities. The Service is provided on an “as is” and “as available” basis without any warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, availability, timeliness, security, or uninterrupted access. We do not warrant that the Service will meet your requirements, that the Service will be uninterrupted, timely, secure, or error-free, that the results obtained from the use of the Service will be accurate or reliable, that the quality of any trading recommendations, information, or other material obtained through the Service will meet your expectations, or that any errors in the Service will be corrected. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly stated in these Terms of Use.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, or service providers be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your use of the Service or your inability to use the Service, including but not limited to trading losses, lost profits, loss of revenue, loss of data, loss of goodwill, business interruption, cost of procurement of substitute services, or any other pecuniary or non-pecuniary loss or damage of any kind. This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort, strict liability, or otherwise, and whether or not we have been advised of the possibility of such damages. Our total aggregate liability to you for all claims arising out of or relating to the Service or these Terms of Use shall not exceed the greater of: (i) the amount of subscription fees you have paid to us in the twelve months immediately preceding the event giving rise to liability, or (ii) five hundred United States dollars (USD $500.00).

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees, including reasonable attorneys’ fees and court costs, arising out of or relating to your use of the Service or your breach of these Terms of Use, your violation of any applicable law, regulation, or third-party right, your trading activities and decisions, any content you submit to the Service, any dispute or claim between you and any third party, your negligent or willful misconduct, or your violation of the rights of any other person or entity. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate with our defense of such claims. This indemnification obligation shall survive the termination of these Terms of Use and your use of the Service.

13. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without prior notice, in our sole discretion. Grounds for termination may include but are not limited to your breach of these Terms of Use or any incorporated policies, your violation of applicable laws or regulations, your engagement in fraudulent, abusive, harmful, or illegal conduct, your failure to pay applicable subscription fees when due, our determination that your use of the Service poses a risk to us, other users, or third parties, prolonged inactivity of your account, our decision to discontinue the Service or any portion thereof, or any other reason we deem appropriate. Upon termination, your right to use the Service will immediately cease, and you must cease all use of the Service and delete the application from all your devices. Termination will not relieve you of any obligations that accrued prior to termination, including payment obligations and obligations under sections relating to intellectual property, disclaimers, limitations of liability, and indemnification. Provisions of these Terms of Use that by their nature should survive termination, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, and governing law, shall survive termination. We shall not be liable to you or any third party for any termination of your access to the Service.

13A. Account Deletion by User

You have the right to delete your account and request erasure of your personal data at any time, subject to the provisions of this Section and our Privacy Policy.

13A.1 How to Request Account Deletion

You may request deletion of your account by (a) using the account deletion feature available in the Settings section of the Service, if such feature is available; (b) contacting our support team via email at support@voxum.net; or (c) contacting our support team via Telegram at @Voxum_Co_Support. Upon receiving a valid account deletion request, we will verify your identity to prevent unauthorized deletion and process your request in accordance with the timelines set forth below.

13A.2 Effect of Account Deletion

Upon deletion of your account, the following actions will be taken. Your account will be deactivated and you will no longer be able to access the Service using your existing credentials. Your personal account information, including your email address, username, and profile information, will be permanently deleted within thirty (30) calendar days of the deletion request being processed. Your trading configuration, bot settings, risk preferences, and other customizable settings will be permanently deleted within thirty (30) calendar days. Your manually entered trading positions, trade notes, annotations, and any user-uploaded images including chart screenshots will be permanently deleted within thirty (30) calendar days; uploaded images will be removed from the Company’s cloud storage infrastructure. Your recommendation history and trading performance statistics may be retained in anonymized and aggregated form for the Company’s internal analytical purposes, provided that such anonymized data cannot reasonably be used to identify you. Your push notification tokens and device-specific identifiers associated with your account will be deleted and you will cease to receive any notifications from the Service. Any active subscription associated with your account will be cancelled effective upon account deletion. If you subscribed through Apple App Store or Google Play Store, you must separately cancel your subscription through the applicable platform to avoid continued billing, as the Company does not have the ability to cancel subscriptions managed by third-party platforms on your behalf.

13A.3 Data Retention After Account Deletion

Notwithstanding the deletion of your account, the Company may retain certain information for the periods and purposes described in our Privacy Policy, including (a) payment and billing records as required by applicable tax, accounting, and financial reporting laws, typically for a period of seven (7) years; (b) communications and support records for a reasonable period to resolve any pending disputes, claims, or inquiries, typically for a period of three (3) years; (c) technical logs and diagnostic information for security monitoring purposes, typically for a period of ninety (90) days; and (d) any other information that the Company is required or permitted to retain by applicable law, regulation, or legal process. A hashed version of your email address may be retained if your account was terminated for violations of these Terms of Use, solely for the purpose of preventing re-registration.

13A.4 Irreversibility of Account Deletion

Account deletion is permanent and irreversible. Once your account has been deleted and the applicable retention periods have expired, we will not be able to recover your account, trading history, performance statistics, configurations, trade notes, uploaded images, or any other data associated with your account. You are advised to export any data you wish to retain prior to submitting an account deletion request. If you wish to use the Service after deleting your account, you will need to create a new account, and your previous trading history and statistics will not be available.

14. Modifications to Terms

We reserve the right to modify, amend, or update these Terms of Use at any time in our sole discretion to reflect changes in our practices, technology, legal requirements, or for other reasons. If we make material changes to these Terms of Use, we will provide reasonable advance notice of such changes by posting the updated Terms of Use on the Service with a revised effective date, sending you an email notification to the address associated with your account, displaying a prominent notice within the Service, or by other reasonable means of notification. Material changes will be effective thirty days after we provide notice of such changes, or immediately upon your acceptance of the modified Terms of Use, whichever is earlier. Your continued use of the Service following the effective date of any changes constitutes your acceptance of the modified Terms of Use. If you do not agree to the modified Terms of Use, you must immediately cease using the Service and cancel your subscription before the effective date of the changes. We recommend that you review these Terms of Use periodically to stay informed of any updates. The most current version of these Terms of Use will always be available through the Service and will supersede all previous versions.

15. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab Emirates and the regulations applicable within the IFZA (International Free Zone Authority) Free Zone, Dubai, without regard to conflict of law principles or the United Nations Convention on Contracts for the International Sale of Goods. Any dispute, claim, or controversy arising out of or relating to these Terms of Use, the Service, or the breach, termination, enforcement, interpretation, or validity thereof shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts. Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights, to enforce these Terms of Use, or to prevent imminent harm. You agree to waive any objection to venue in Dubai or claims of inconvenient forum and to submit to the jurisdiction of the courts of Dubai for the resolution of any disputes. Any claim or cause of action arising out of or related to your use of the Service must be filed within one year after such claim or cause of action arose, or it shall be forever barred.

16. General Provisions

These Terms of Use, together with our Investment Risk Disclaimer and Privacy Policy, constitute the entire agreement between you and the Company regarding the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, representations, warranties, or communications, whether written or oral, relating to such subject matter. If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms of Use, and the remaining provisions shall remain in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision. Our failure to enforce any provision of these Terms of Use or to exercise any right or remedy shall not constitute a waiver of that provision, right, or remedy, nor shall it prevent us from enforcing such provision or exercising such right or remedy in the future. Any waiver must be in writing and signed by an authorized representative of the Company. These Terms of Use may not be assigned or transferred by you, in whole or in part, without our prior written consent, and any attempted assignment without such consent shall be null and void, but may be assigned by us without restriction or notification. All rights and obligations under these Terms of Use that by their nature should survive shall survive any termination or expiration of these Terms of Use. Section headings in these Terms of Use are for convenience only and shall not affect the interpretation or construction of these Terms of Use. The English language version of these Terms of Use shall be controlling in all respects and shall prevail in the event of any inconsistencies with translated versions, if any.

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms of Use if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, labor disputes, shortages of supplies or materials, interruption of telecommunications or internet services, failure of third-party service providers, or any other events beyond our reasonable control. In the event of force majeure, our obligations shall be suspended for the duration of such event, and we shall have an extension of time for performance equal to the period of delay caused by such event. If a force majeure event continues for more than thirty days, either party may terminate these Terms of Use upon written notice to the other party without liability.

18. App Store Terms

The following additional terms apply when you access the Service through mobile applications downloaded from the Apple App Store or Google Play Store.

18.1 Apple App Store

If you download or use the Service through the Apple App Store, you acknowledge and agree that: (a) these Terms of Use are between you and the Company only, and not with Apple Inc. (“Apple”); Apple is not a party to these Terms of Use; (b) the Company, not Apple, is solely responsible for the Service, including its content, maintenance, support, and any claims relating thereto; (c) Apple has no obligation to provide any maintenance or support services for the Service; (d) in the event of any failure of the Service to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the Service; to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service; (e) the Company, not Apple, is responsible for addressing any claims by you or any third party relating to the Service or your possession and use thereof, including product liability claims, any claim that the Service fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation; (f) in the event of any third-party claim that the Service or your possession and use of the Service infringes a third party’s intellectual property rights, the Company, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim; (g) Apple and its subsidiaries are third-party beneficiaries of these Terms of Use, and upon your acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third-party beneficiary; (h) you represent and warrant that you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country, and that you are not listed on any United States Government list of prohibited or restricted parties; (i) you must comply with all applicable third-party terms of agreement when using the Service; and (j) you agree to comply with all applicable Apple usage rules as set forth in the Apple Media Services Terms and Conditions.

18.2 Google Play Store

If you download or use the Service through the Google Play Store, you acknowledge and agree that: (a) these Terms of Use are between you and the Company only, and not with Google LLC (“Google”); (b) Google is not responsible for the Service or its content; (c) Google has no obligation to provide maintenance, support, or warranty for the Service; (d) the Company is solely responsible for any product claims, failure to meet applicable requirements, and intellectual property issues related to the Service; (e) your use of the Service must comply with the Google Play Terms of Service; and (f) Google and its subsidiaries are third-party beneficiaries of these Terms of Use and may enforce them against you.

19. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Use or the Service, please contact us at Telegram Support @Voxum_Co_Support. We will make reasonable efforts to respond to your inquiries in a timely manner, typically within five business days. For legal inquiries, you may contact us at support@voxum.net.

Company Name: Voxum Software Technology - FZCO
Registration: Registered with the IFZA (International Free Zone Authority) Free Zone, Dubai, United Arab Emirates.
Trade License No.: 79762

Effective Date: February 7, 2026. Last Updated: April 3, 2026.

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